Systems Analyst

• Band 6 salary range of between $96,414.06 and $104,911.21 per annum plus 12% super and annual leave loading.
• Permanent full time Position
• Located at 32 Civic Drive, Greensborough VIC 3088
• Access to monthly RDOs
• Flexible working arrangements available - balance life and work
• 16 weeks (pro rata) parental leave and generous personal and carers leave entitlements
• Working in a friendly, and high performing team in a dynamic and supportive environment.

About the role:

Our highly skilled Information Technology team is responsible for planning, developing, and implementing technology strategies, policies, and projects that support the Council's objectives. As the Systems Analyst, you will design, develop, support, and enhance Council's core systems and applications, ensuring they align with the organisation's strategic goals. You will work closely with a team of experts to manage and improve a range of critical technical and corporate systems, including GIS services, contributing to the ongoing success of the Council's digital infrastructure.

A typical day might include:

• Provide specialist advice and resolve technical issues around Council's core IT systems and applications
• Provide direct support and technical services to system users
• Establish techniques and methodologies in delivering successful project outcomes to the organisation
• Improve current systems and processes though continuous improvement methodologies to align systems to operational work requirements using a consultative approach
• Enhance the overall structure, configuration, business rules, requirement analysis, with training and helpdesk support of application systems in accordance with organisational strategies

What you will bring to the role:

• Tertiary qualification in Information Technology, Computer Science or a related discipline or through lesser formal qualifications with substantial experience in a similar role.
• Experience working on projects or activities involving data migration, software upgrades and software patches.
• Experience and understanding of database systems, data management processes and in report generation and complex queries utilising SQL Reporting Services / Business Intelligence and Power BI or other reporting tools.
• Ability to quickly adopt new technologies and has an understanding of any of the following technologies: C#, XML, HTML, Java, API, Cloud.
• Demonstrated ability to provide consulting and expert technical expertise to technical and non-technical staff, covering all aspects of the systems the team supports including application maintenance, support, selection, configuration, testing, implementation and/or enhancements.
• Experience in facilitating IT systems related training and in conducting and coordinating user-acceptance testing and other types of testing that involves business stakeholders.
• Infor Pathway experience desired but not essential.

Why should you join us?

Guided by the Community Vision - Nillumbik 2040, we work to foster an engaged, connected and sustainable community across four key themes: Our People, Our Place, Our Future and Our Council.

The way we work together and deliver services to the Nillumbik community is underpinned by a strong, shared culture that reflects our vision and values.

Our Customer Service team has been ranked #1 in the Local Government sector for the past four years and has held the #1 position across all sectors for the last year and a half.

This achievement reflects our Customer First Commitments, which guide how we deliver exceptional experiences for both our internal and external customers:

• Empathy - We listen, understand, and respect our customers
• Consistency - We provide accurate, timely, and transparent information
• Effectiveness - We focus on quality processes and meaningful outcomes
• Simplicity - Our processes, documentation, and information are easy to access and understand.

In 2023, we proudly secured sixth place in the prestigious AFR BOSS Best Places to Work List in the Government, Education, and Not-for-Profit category. Even more exciting, we were the ONLY local government organisation to be recognised among 700 organisations across Australia and New Zealand.

Our commitment to staff health and wellbeing is central to our culture. We provide initiatives to support employee wellbeing, work-life balance, and professional growth, including a trained Mental Health First Aider workforce across the organisation.

Be part of a passionate, collaborative, and driven team who truly care about what we do, how we do it, and the positive impact we make in the community.

How to Apply:

• To discover more about the role and responsibilities of this position, download and review the Position Description
• Attach your Resume and Cover Letter to your application and use the STAR method (Situation, Task, Action, Result) to answer the Key Selection Criteria questions
• If you require reasonable adjustment at any point throughout the recruitment process, please let us know by contacting the listed Hiring Manager.

If you would like to learn more about this opportunity or have any questions, please contact Chris Cheong, IT Applications Lead on 0394 333 336 or Chris.Cheong@nillumbik.vic.gov.au

Applications close: 10pm (AEDT), Thursday 7 May 2026

Please note: the successful candidate will be required to complete the following Pre Employment Checks

• Nationally Coordinated Criminal History Check (NCCHC)
• Pre-Existing Injury and Medical Declaration Form

Nillumbik Shire Council is committed to creating a fair, equitable and inclusive community. We value diversity in our community and support the rights of all people regardless of age, gender, ability or background. Apply now!